350f Privacy Policy — User Data Protection
This Privacy Policy explains how 350f collects, uses, stores, and protects the personal information of users on our platform in Malaysia. Please read it carefully before using our services.
1. Information We Collect
350f collects various types of information from users during registration, platform use, and transactions. The following are the main categories of information collected:
Account Information
During registration, we collect your username, email address, phone number, and encrypted password. This information is required to create and manage your account on the 350f platform.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to your chosen payment method — including bank name, account number, and e-wallet details. We do not store credit or debit card numbers directly; such data is processed through approved payment providers.
Usage & Device Data
We collect technical information such as device type, operating system, web browser, IP address, pages visited, and session duration. This data helps us understand how users interact with the platform and improve the overall user experience.
2. How We Use Your Information
Information collected by 350f is used for specific, legitimate purposes. We do not use user data for anything unrelated to the operation of the platform.
- Create and verify user accounts
- Processing deposits and withdrawals in MYR
- Provide access to platform games and services
- Detect and prevent fraud and suspicious activity
- Comply with applicable legal and regulatory requirements
- Improve platform performance and user experience
- Send important notifications related to your account
350f will not sell, rent, or trade users' personal information to any third party for marketing purposes without explicit user consent.
3. Cookies & Session Tracking
The 350f platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly.
Types of Cookies Used
Session Cookies: Used to maintain your login state during an active session. These cookies are automatically deleted when you close your browser.
Preference Cookies: Saves your language settings and interface preferences for a more convenient return visit.
Analytics Cookies: Collects anonymised usage data to help us understand usage patterns and improve the platform. This data does not contain any directly identifiable personal information.
Cookie Controls
You can configure your browser to block or delete cookies at any time. However, blocking session cookies may affect the login functionality and overall use of the 350f platform.
4. Data Storage, Security & Information Sharing
Storage & Retention Period
350f user data is stored on secure servers with SSL encryption. Active account data is retained for as long as the account remains active. Once an account is closed, information required for legal compliance and financial auditing may be retained for the period prescribed by applicable Malaysian law, after which it will be securely deleted.
Security Measures
350f implements a range of technical and organisational security measures to protect user data from unauthorised access, disclosure, alteration, or destruction. These include data encryption in transit and at rest, role-based access controls, and continuous system monitoring.
Sharing with Third Parties
350f may share user information with selected third parties in the following limited circumstances: payment service providers that process your MYR transactions, technical service providers that support platform operations (subject to strict confidentiality agreements), and authorised authorities where required by Malaysian law. 350f does not share user information with advertisers or third parties for marketing purposes without your consent.
5. User Rights & How to Contact Us
Right to Access & Correction
As a 350f user, you have the right to request a copy of the personal information we hold about you. If any information is inaccurate or outdated, you can request a correction through your account settings or by contacting our support team.
Right to Deletion
You have the right to request deletion of your personal information under certain circumstances — for example, when the data is no longer needed for its original purpose. Deletion requests can be submitted via email. Please note that some data may need to be retained to meet legal obligations or platform security requirements.
Privacy Policy Updates
350f reserves the right to update this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
Contact Privacy Support
For any privacy-related enquiries, data access requests, or complaints about how we handle your information, please contact the 350f team via email at [email protected]. We are committed to responding within a reasonable timeframe and treating every enquiry with care.
This document takes effect on 1 January 2026 and supersedes all previous versions.
- Access your personal data
- Correction of inaccurate information
- Data deletion under certain circumstances
- Objection to certain types of processing
- Your data portability