350f Responsible Gaming — Play Safe and Stay Healthy
At 350f, we believe healthy entertainment starts with self-awareness. This page provides guidance, self-control tools, and important information to help you enjoy the platform responsibly.
350f's Commitment to Responsible Gaming
350f is committed to providing a safe, transparent, and responsible gaming environment for all users in Malaysia. We take problem gambling seriously and strive to offer tools and resources that help users stay in control.
Online gaming should be an enjoyable form of entertainment — not a source of financial stress or personal problems. The core principle at 350f is that users only spend money they can afford to lose, and play within time that does not affect their daily lives.
We encourage all users to understand the rights and tools available to them, and to make use of these whenever needed.
Do You Recognise These Signs? Don't Ignore Them
Identifying risky behaviour early is the first step towards regaining control.
You find yourself spending more time than planned in gaming sessions, or regularly neglecting daily responsibilities just to keep playing.
You begin using money set aside for daily essentials — such as bills, food, or loan repayments — for gaming purposes, or you borrow money from others just to keep playing.
Gaming is significantly affecting your mood — feeling anxious or irritable when you're not playing, or continuing to play as a way to escape emotional problems.
You frequently continue playing after a loss in an attempt to win back what you have lost — this is a dangerous pattern that needs to stop.
You've started hiding your gaming activity from family or friends, or lying about how much time and money you've spent on gaming.
Even when you intend to stop or cut back, you find it extremely difficult to do so without help or structured support tools.
How to Set Smart Time and Budget Limits
One of the best responsible gaming practices is setting clear limits before you start playing. 350f encourages users to follow these guidelines:
Daily or Weekly Budget Limit
Set a maximum amount in MYR (RM) that you are willing to spend within a given period. This figure should be based on your discretionary income — money that is not needed for essentials such as rent, food, and bills. Stick to this limit without exception, even when you are feeling lucky.
Session Time Limits
Set a clear time limit for each gaming session. Regular breaks help you maintain a clear perspective and make more rational decisions. Avoid playing when you are tired, stressed, or have been drinking.
Track Your Activity
Regularly review your deposit and withdrawal history through your 350f account. Keeping track of your spending patterns helps you stay in control and make adjustments when needed.
Available Self-Control Tools
350f provides several self-exclusion and self-control tools that users can request through our customer support. These tools are designed to help you manage your platform usage more effectively.
Deposit Limit
Users can apply to set daily, weekly, or monthly deposit limits on their 350f account. Once a limit is in place, the system will block any deposit that exceeds the approved amount. This is an effective way to keep spending under control from the outset.
Cooling-Off Period
If you need a break from gaming, you can apply for a short-term cooling-off period — ranging from a few days to a few weeks. During this time, your account will be locked from all gaming activity, though you can still access your records and withdraw any remaining balance.
Self-Exclusion
For users who feel they need a longer break, the self-exclusion option allows your account to be suspended for an extended period. This is a serious step, and 350f encourages anyone who feels they need it to use it without hesitation. To apply for any of these controls, please contact us at [email protected].
Minor Protection
350f has a strict policy on the protection of children and teenagers. This platform is exclusively for individuals aged 18 and above. All users are required to verify their age upon registration.
We encourage parents and guardians to take the following steps to ensure children do not access online gaming platforms:
- Never share your account login details with anyone, including family members
- Log out of your 350f account when not in use, especially on shared devices
- Use parental control software on devices that children have access to
- Keep payment card details secure and out of reach of children
- Report to us immediately if you suspect your account has been accessed by a minor
Life Balance & Professional Help
Online gaming should always be a small part of a balanced life — not your primary activity. 350f encourages users to maintain a healthy balance between entertainment, work, family, and wellbeing.
Make time for other hobbies, stay connected with friends and family, and look after your physical and mental wellbeing. If you find that gaming is starting to crowd out the important areas of your life, treat that as a serious warning sign.
If you or someone you know needs help with unhealthy gaming habits, we encourage you to seek professional support. Speaking to a doctor, counsellor, or mental health professional is a brave and sensible step. Support can also be found through trusted family members and friends.
For immediate assistance with account controls or any concerns about your use of the 350f platform, our support team is available at [email protected]. We are here to help in a non-judgmental way that respects your privacy.
Speak to a doctor or counsellor if you need professional support
Talk to a trusted family member or friend about your concerns
Contact [email protected] for account control assistance or related enquiries
Questions about the platform or your account?
Our FAQ page addresses most common questions. For further assistance, our team is ready to help.